Welcome to Westbury Medical Centre
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Extended Access Appointments
We are part of a Primary Care Network of GP Practices in Shrewsbury and surrounds, working together to offer patients “extended access” to pre-bookable appointments in the evenings and at the weekends. This is to ensure that patients can have access to GPs, nurses and other qualified healthcare professionals for routine care at a time which may be more convenient for them.
Locally, the pre-bookable appointments will be available as follows:
- Weekday evenings (Monday to Friday) appointments between 6.30pm and 8pm
- Saturday appointments between 8.30am and 5pm
- Sunday appointments between 8.30am and 12.30am
Arranging a pre-bookable evening or weekend appointment is easy – just contact reception during normal opening hours and speak to a member of the practice team who will be able to help. Appointments are offered at different surgeries across Shrewsbury and with a range of healthcare professionals so may not necessarily be with your registered GP, or at this surgery.
There is a wide range of appointments available – routine face to face or telephone calls with a GP; routine nurse and healthcare assistant appointments; follow-up wound care, smear tests, NHS health checks, joint injection service, mental health nurse practitioner. We are extending the variety of services offered all the time.
Extended Access adds to the existing range of healthcare services already available in Shropshire to help patients outside of our usual opening hours, including pharmacies, NHS111, the walk-in centre, minor injury units and A&E (which is there 24/7 for life threatening serious emergencies only). It isn’t always necessary to see a GP for minor and common conditions – find out how about how to self-care for these types of conditions on the self-care section of the NHS Shropshire Telford & Wrekin Integrated Care System website
Out Of Hours
Alternative Option To 111
We are currently seeing increasing demand on the NHS111 call centres leading to people repeat calling or abandoning calls. The www.nhs.ukwebsite is designed to help those that think they need urgent care access the NHS111 service using their laptop, mobile phone or tablet. Using the website increases capacity and is welcomed by those in your communities that are comfortable and well versed in using online services.
- If you need urgent care, please use NHS111 online on www.111.nhs.uk‘
- If you’re unable to access the website call 111
- In cases of suspected Strep A parents should check symptoms on www.nhs.uk/strepA
- If, on checking symptoms parents still think they need help try www.111.nhs.uk-if the child is under 5 they will be prompted to call the 111 number
Thank you for your help
COVID AUTUMN BOOSTER CLINIC
Please call the surgery to book your appointments, you can also have your flu vaccine (if you are over 65 or on an At Risk Register) at the same time or you can book for separate appointments if you prefer.
E-Consult is a great way to contact a doctor if you want advice etc that does not need a face to face consulation. Please feel free to click on the link and have a look as it also has lots of very helpful help and advice for you to look at.
ONE HEALTH ONE CARE
One Health and Care – Summer 2021
Did you know? From summer 2021, everyone’s health and social care records in Shopshire, Telford and Wrekin will be available on the new integrated care record ‘One Health and Care’.
Completely confidential and secure, it’s designed to help doctors, nurses and other registered health and social care professionals directly involved in a patient or client’s care to make better, safer decisions.
The information that they will be able to see includes:
- Name, date of birth, sex, address, telephone number, NHS number
- The name of their GP Practice and GP
- Medications, allergies, ongoing and historic conditions, immunisations and diagnoses
- Test results, hospital referrals, admissions, discharges, and clinics attended
- Social and mental health information and care plans
Sensitive information such as attendance at sexual health clinics, fertility treatment records, and records relating to gender reassignment will not be included.
During summer 2021, all GP practices within Shopshire, Telford and Wrekin will have access to One Health and Care along with the following organisations:
- Shropshire Community Health NHS Trust
- Midlands Partnership NHS Foundation Trust
- Shropshire Council (Social care)
- Telford & Wrekin Council (Social care)
- Shrewsbury and Telford Hospital NHS Trust
- Robert Jones & Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
If patients or clients are happy for their records to be available on One Health and Care to health and social care professionals, they don’t need to do anything. Alternatively, if they wish to raise an objection, they need to contact their GP Practice.
For more information, contact:
Data Protection Privacy Notice for Patients
One Health and Care (stwics.org.uk)
Please check on the NHS Website for latest guidelines as these keep changing
COVID-19 – Vaccination Status/Proof
The quickest and most effective way of obtaining your vaccination details is to register for an account on https://www.patientaccess.com – from this site you can “Share” or “Export” your vaccination status information. For example you can “Export” to a PDF, which will show your name, DOB, address and list your vaccinations. Please see this redacted copy example. This is a free and fully protected website, affiliated with the NHS.
Please note that you should allow the system at least one week from your vaccination date(s) to be updated with your vaccination information.
SCR Shared Care Records
We are now having to ask all our patients if you are happy for us to share some of your medical records with the hospital and Shropdoc (out of hours).
A form is available at reception where there is more information available if you wish to decline.
ONLINE ACCESS TO YOUR MEDICAL RECORDS AND MORE
All our patients over 16 can now view their medical records, immunisations, investigation results, order repeat prescriptions and book appointments online through EMIS ACCESS. All we need is for you to bring in 2 forms of photographic ID also confirming your address and for you to fill in a form and we can enable it for you. We do need an up to date mobile number and an email address that is personal to you only (not shared with any body else ie your spouse).
Text Message Reminders
Could you please ensure we are kept up to date with your mobile number to enable us to send you SMS messages for things like notifying you of flu clinics, asthma reviews or maybe even that the doctor wishes to speak to you following x-ray or blood tests and many other reasons.
SCR Shared Care Records
We have to notify ALL our patients under new Government Guidelines that each patient has to have a NAMED ACCOUNTABLE DOCTOR.
Dr Katy Lewis will be your named Accountable doctor who is responsible for your overall care at the practice. This will NOT mean that you can only see that doctor but you can still see a doctor of your own choosing.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
NHS Shropshire CCG for tips for you seasonally to keep you well without having to see a doctor for minor ailments
Please have look at the link below if your on a low budget, want help/advice regarding your finances, want to save money or need help accessing free or low cost food.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features . Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
The medical centre building is designed to accommodate the needs of the disabled.
See Noticeboard for news and updates
(Site updated 23/01/2023)