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Healthy Lives Advisor children and young people

Social Prescribing for children and young people aged 11- 18 years.

Children and young people’s Social Prescribing is a non-medical approach to improving your health and wellbeing. It can help you to have more control over your own health and find ways to improve how you feel in a way that suits you; The Healthy Lives Advisor for children and young people will work together with you to develop an action plan around what matters to you.  Children and young people might be referred to the Health Lives Advisor for a range of issues including:

 

  • Children and young people who may feel isolated and want support to meet other people
  • Children and young people who may have a long-term chronic health condition which would be helped through community activities
  • Children and young people who may need help to find support or advice with practical issues such as money or housing
  • Children and young people who may want help and support with their wellbeing and education.

Social Prescribing is not designed to replace medical support but getting involved with local groups and activities can help you get better and feel better faster than medicine alone. Your Healthy Lives Advisor might introduce you to a community group or a new activity. They may help you to meet new people or, they might help you find information or access advice about a particular issue.

A referral can be made to the Healthy Lives Advisor by your GP.

COVID

If you or anyone in your household has coronavirus symptoms or has had a positive test within 10 days, please do not come into the surgery.

As a healthcare environment will still expect patients and staff to wear a mask in the surgery to ensure we protect the vulnerable.

Thank you for your co-operation and support, it is very greatly appreciated. 

Autumn Booster Covid Vaccines

Please call the surgery to book an appointment for your Autumn Covid Booster. You can choose to have your flu injection at the same time or book a separate appointment for it

Flu Vaccinations

Please call the surgery to book an appointment.


One Health and Care – NOW LIVE

Did you know? From summer 2021, everyone’s health and social care records in Shopshire, Telford and Wrekin will be available on the new integrated care record ‘One Health and Care’.

Completely confidential and secure, it’s designed to help doctors, nurses and other registered health and social care professionals directly involved in your care to make better, safer decisions.

The information that they will be able to see includes:

  • Your name, date of birth, sex, address, telephone number, NHS number
  • The name of your GP Practice and GP
  • Medications, allergies, ongoing and historic conditions, immunisations and diagnoses
  • Test results, hospital referrals, admissions, discharges and clinics attended
  • Social and mental health information and care plans

Sensitive information such as attendance at sexual health clinics, fertility treatment records, and records relating to gender reassignment will not be included.

During summer 2021, all GP practices within Shopshire, Telford and Wrekin will have access to One Health and Care along with the following organisations:

  • Shropshire Community Health NHS Trust
  • Midlands Partnership NHS Foundation Trust
  • Shropshire Council (Social care)
  • Telford & Wrekin Council (Social care)
  • Shrewsbury and Telford Hospital NHS Trust
  • Robert Jones & Agnes Hunt Orthopaedic Hospital NHS Foundation Trust

 

If you’re happy for your records to be available on One Health and Care to health and social care professionals, you don’t need to do anything.  Alternatively, if you wish to object, you need to contact your GP Practice.

For more information, contact:

W: https://stwics.org.uk/about-us/one-health-and-care

E: onehealthandcare@nhs.net

 

COVID-19 AZ Vaccination and Blood Clotting

Covid Mental Health Help

Covid Financial Help

Medical Students

We will be having medical students with us throughout the year who will be seeing patients. As these are our future doctors I hope you will all appreciate how valuable this training is.

Please see the attachments below

Teaching Certificate

Student Appointments

GP Winter Pressures Extended Opening Hours Clinics

We would like all patients in our community to be able to see a local GP or Nurse when they need to. We have set up a network of GP Practices across the region offering extended opening hours for pre-bookable and same day routine extended access appointments. The GP extended opening hours service operates between 6.00 pm - 8.00 pm on weekdays and 8.00 am-1.00 pm on weekends and allows patients to be seen within a network of GP Practices at a convenient time and location, depending on availability.

Call now to book a routine appointment 0333 222 6649

PLEASE MAKE AN APPOINTMENT WITH THE NURSE FOR YOUR HEALTH CHECK

What is an NHS Health Check?

The NHS Health Check is a health check-up for adults in England aged 40-74. It's designed to spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia. As we get older, we have a higher risk of developing one of these conditions. An NHS Health Check helps find ways to lower this risk.

Patient Participation Group

We are actively seeking more people to join our on line group if you are interested please email  westbury.medicalcentre@nhs.net or phone 01743 884727 and please email us with any thoughts/ suggestions that you would like us to consider

 

Accessibility Statement

This website is run by My Surgery Website, however the content is maintained by the business it represents. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 200% without text spilling off the screen
  • Navigate the website using just a keyboard
  • Navigate the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Telephone: 0333 433 0021

We’ll consider your request and get back to you within 10 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us via the email below with the subject “Accessibility Problem”.

Email: enquiries@mysurgerywebsite.co.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the  Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Compatibility with browsers and assistive technology

This website is designed to be compatible with the following assistive technologies;

  • NVDA with Internet Explorer
  • NVDA with Google Chrome
  • NVDA with Firefox
  • NVDA with Edge
  • NVDA with Safari
  • JAWS with Internet Explorer
  • JAWS with Google Chrome
  • JAWS with Firefox
  • JAWS with Edge
  • JAWS with Safari

How our site looks and work is based on HTML5, and we test for and support the following browsers:

  • Google Chrome (versions in support)
  • Mozilla Firefox (versions in support)
  • Internet Explorer (version 10 and above)
  • Microsoft Edge (versions in support)
  • Apple Safari (versions in support)

Technical specifications

This website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • JavaScript

UserWay accessibility Widget

The UserWay Accessibility Widget offers a broad selection of functions that patients can use to meet their individual accessibility needs.

UserWay provides the following accessibility functionality:

  • Increase Text Size
  • Stop Animations
  • Tooltips
  • Convert to Accessible Fonts
  • Highlight Links
  • Larger Cursor
  • Reading Guide
  • Dark Mode
  • Light Mode
  • Invert Colours
  • Text Spacing
  • Colour Desaturation

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

  • The structure of all the pages throughout the site may affect users using assistive technology and keyboard navigation.
  • The text will not reflow in a single column when you change the size of the browser window.
  • You cannot modify the line height or spacing of text.
  • Some form elements are missing descriptions.
  • Some elements may be missing keyboard focus.
  • You cannot skip to the main content when using a screen reader.
  • Some links identified only by colour.
  • Some link text is used for multiple different destinations.
  • Colour contrast in some areas is insufficient.
  • Some image links are missing alternative text.
  • Heading is missing text in some areas.
  • Some heading elements are not consistent.
  • An iFrame used on the site is missing a title.
  • HTML tags are used to format text in some places.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

How we tested this website

We conduct internal testing against known accessibility issues which are not able to be found through automated testing. 

This statement was prepared on 16th February 2024. It was last reviewed on 16th February 2024 by My Surgery Website. We tested the home page and 10 random pages. Next review due 30th December 2024 by My Surgery Website

Accessible features we test manually

  • manual check against the W3C validator
  • examining microdata markup and alt text using special tools
  • checking content in a text-only browser
  • using screen readers to read text aloud
  • using disability simulation tools to browse the website

Accessible features we test using third party tools

Axe: Web Accessibility Testing

Site Improve Accessibility Checker

WAVE Web Accessibility Evaluation Tool

 
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